A: We have absorbed the costs associated with the host registration process since we started in 1987, we unable to absorb these costs any longer and as of 1 May 2010 have implemented this small fee.
The registration fee is an annual fee and covers completion of activities required by the Department of Education:
A: We will review your application and if you meet our criteria we will contact you to arrange a family interview, home inspection and completion of the Working with With Children Check as required by the Department of Education - this is when you will be asked to pay our registration fee. If all goes well you will be able to receive students from us on an ongoing basis. We have many hosts who have been hosting students for us since our inception.
A: Homestay Network is one of a limited number of homestay providers registered with the Department of Education. As part of our contractual agreement with the Department we conduct police checks on ALL our families. Before we can place students or guests with any host family we require the police checks to be conducted. We ask for your understanding with this process.
A: No, this is the guest's private space. We don't allow hosts to enter the students room without knocking and waiting for a reply and in turn we don't expect students to be entering any other family members bedroom as a habit. The students room should not be used as storage and should not be accessed whilst they are out of their room.
A: The biggest adjustment to life in Australia for most students is getting used to Aussie food. We expect students to eat the food that families eat in Australia, however, it's always nice to accommodate their taste by including an asian style meal at least once per week such as stir fry etc.
A: We cannot stress enough that you take additional steps and care when preparing food for guests in home. This is very important for all guests Homestay Network offers you. Australia has one of the best and safest food supplies in the world, but a lot can happen between when it leaves the producer and arrives in your home for preparation and cooking and for food they may purchase away from the home. We have researched the following links to help you, they are from the NSW Food Authority.
A: Guest's midday meals are not supplied by the host family. Standard Homestay includes 7 breakfasts and dinners each week. If a guest requests lunches during the week you can provide this for an extra cost. Always check with the guest if they have any food dislikes or allergies. They may hint to you about their favourite foods. Additionally, we suggest that hosts indicate a space in the cupboard where students could put their own noodles, special snacks etc.
A: Guests are advised to be courteous and helpful in their new environment to ensure they have a happy Homestay experience, being positive always helps. Each morning the guest should make their bed and tidy their room. You may be asked to help guests change bed linen if the bed is difficult to make. It is the students responsibility to wash their clothes, change the bed and keep their room clean. In Guests are advised to never hang wet clothes in the bedroom or bathroom. They are also advised to look for ways to help the host family and that you will appreciate their willingness and consideration to help and be part of the family.
A: Guests need to advise Homestay Network if they smoke as we will need to ensure they are placed with a family that is okay with smoking. Guests are advised that smoking is never permitted inside their bedroom as it could cause a fire and will make the house smell. They may be able to smoke outside the house or on a veranda or balcony if the you are in agreement.
A: Students are to be given a house key as this is their home too whilst they are here. If they are the last person to leave the house, please make sure they know how to make sure all exterior windows and doors are closed and locked for security reasons.
A:Guests wishing to have internet access will need to arrange this at their own expense. Telephone use will be at the discretion of the host parents, guests should seek permission to make calls to mobiles and overseas and reimburse the host family for the cost of calls, or purchase a calling card. They should keep a list of any local phone calls they make on your telephone as should you, this way you can compare when the bill arrives and be reimbursed for these costs. Alternatively they may have a phone line installed, but must seek your permission for this. Charges for a phone line to be installed and costs associated with a phone are at the cost of the guest.
A: We advise that the host and the student try to resolve any matter that may arise as soon as possible. If this cannot be achieved please call our helpful staff on 02 9498 4400 to ask questions and to work with you and the guest to resolve any issues. If the issue persists we will work with you and the guest to provide alternate accommodation etc if the issue cannot be resolved to mutual satisfaction.
A: In the unlikely event that a guest alleges inappropriate, unwelcome and/or unacceptable behaviour whilst in a Homestay Network host family, we take the following actions, as recommended by NSW Department of Community Services:
The Homestay host is required to refund any accommodation prepayments made by the guest or Homestay Network;
Investigate the matter, bearing in mind the sensitivity of such allegations;
If there is any substance to the allegations, Homestay Network will pass its report to the appropriate agencies depending on the guests age.
Issue Is an amount received by a taxpayer with regard to a student who is boarding with them under a homestay arrangement, assessable under section 6-5 of the Income Tax Assessment Act 1997 (ITAA 1997)?
Decision
No, the amount received by a taxpayer with regard to a student who is boarding with them under a homestay arrangement is not assessable under section 6-5 of the ITAA 1997.
Facts
The taxpayer boards a student in their home under a homestay arrangement organised by the Department of Education.
The taxpayer intends to board one or two students at any time.
The amounts paid to the taxpayer to board the homestay student are used to pay all of the household expenses of the student (food, phone, electricity etc).
There may be a negligible amount of surplus money after expenses in any particular week.
For more information see the ATO website search decision ATO ID 2001/381
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Special Needs of International Students
“International students have special needs that are characterized by
their language ability, industry experience, work rights, cultural
understanding, accommodation, transport and social needs …”
pg. 51, ESOS Review Final Report Feb 2010, Gold Coast
Institute of TAFE, Submission 49
Network Host FAQ's
